Privacy Policy

Last Updated: May 24, 2026

This Privacy Policy describes how FocusRunner AI ("FocusRunner," "we," "us," or "our") handles personal information that we collect through our online services that link to this Privacy Policy, including our website at focusrunner.io and any related applications (collectively, the "Service").

Personal Information We Collect

The personal information we collect from you, either directly or indirectly, will depend on how you interact with us and with our Service. In general, we collect personal information about you from the following sources:

• Contact data: Your name, email address, phone number, and other contact details you provide when filling out forms on our website.
• Account data: Your preferences, practice details, acquisition targets, and any other information you choose to share with us.
• Communication data: Information in your communications with us, including emails, chat messages, and interactions with our AI-powered lead qualification system.
• Device & Usage data: Technical information about your computer or mobile device, IP address, browser type, and how you navigate the Service. This data is collected via Google Analytics (GA4) and standard server logs.

How We Use Your Personal Information

We use your personal information to:

• Manage and respond to your inquiries about med spa acquisitions and AI patient acquisition systems.
• Provide the Service, including sending email communications about relevant acquisition insights.
• Process your requests and deliver the services you've requested.
• Analyze and improve the Service and its AI capabilities.
• Send marketing communications (with your consent, and you can opt out anytime).

How We Share Your Personal Information

We may share your personal information with third-party service providers that help us operate our business, including:

• Email delivery services (Resend.com)
• Analytics providers (Google Analytics)
• Hosting and infrastructure providers (Vercel)
• Payment processors (if applicable)

We do not sell your personal information. We may also share information as required by law or to protect our rights or the rights of others.

Cookies and Tracking

We use Google Analytics (GA4) to understand how visitors use our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required by law. Email subscribers can unsubscribe at any time via the one-click link in every email we send.

Your Choices and Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. You can opt out of marketing communications by clicking the "Unsubscribe" link in any email, or by contacting us directly. To exercise your privacy rights, please email us.

Security

We implement appropriate technical and organizational measures to protect your personal information. However, no system is 100% secure — we cannot guarantee absolute security.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

leads@focusrunner.io